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Customer Relationship Advisor

Job Reference: LIS - CRA

Job Start Date: 5 July 2015

Sector: Customer Service Advisor
Location: Cardiff


About the job

Customer Relationship Advisor

£16-17k plus annual bonus

My client, a successful, growing financial services provider based in South Wales are looking for some great customer service experts to join their growing team.

You will be someone who really enjoys providing great customer service and takes pride in your work.  You will be dealing with queries mainly over the telephone  (there will be a high volume of calls) and also by email and live website chat.  This is a chance to work with an up and coming company and have a role that offers the chance to work in a fun and vibrant environment.

Responsibilities will include

  • Dealing with incoming enquiries
  • Dealing with a high volume of calls
  • Emailing customers

In order to apply you must have

  • Experience of customer service within a call centre environment
  • Ability to work under pressure
  • Excellent written skills

The company are offering a salary of £16-17k plus annual bonus and the chance to work for a growing, successful organisation.  Hours of work will be Monday to Friday 9-5pm or 10-6pm and the occasional weekend between 9am and 6pm.

Please note, we are unable to respond to all applications made due to the volume of applicants we receive.  If your application has been successful we shall call you within the next 7 days, please apply in the first instance via the internet.